Only premium ingredients backed by sound research are used in ProEnzol supplements. We source most of these ingredients from well-respected suppliers in the U.S., Europe, and Japan. The supplier chosen depends upon their ability to consistently provide the highest-quality ingredient. Each must pass our rigorous quality and testing audit to become a ProEnzol ingredient supplier. All ingredients undergo testing for identity, potency, and purity by an independent laboratory prior to being used in the manufacture of a ProEnzol product.

All products purchased from ProEnzol are guaranteed for quality, purity, and potency through their expiration date. We stand behind our products and your complete satisfaction is our number one goal.

• All returns must be requested within 30 days of receipt.
• A Return Merchandise Authorization (RMA) is required for all returns and this number must be visible on the outside of the package being returned to be accepted.
• Returned product must be unopened and in the original condition in which it was received, in order to qualify for a refund or credit.
• Returned product that is opened, damaged, or altered in any way will be discarded and is not eligible for any refund or credit.
• Returns may be subject to a 20% restocking fee at our sole discretion.
• International returns may be subject to additional fees.

To receive return instructions and an RMA, please contact our Customer Service Department at 800.637.7893 during normal business hours or email support@proenzol.com within 30 days of receipt and indicate the product name, invoice number, and reason for return. No returns will be accepted without prior authorization.

Yes, free shipping is available only to healthcare professionals as follows:

• Orders at or over $300 qualify for FREE Standard Shipping.

Orders under the free shipping minimum will include an $8.95 flat charge for Standard Shipping.

All orders to Alaska, Hawaii, Puerto Rico, Guam, and the Virgin Islands will include a $12 flat charge for Standard Shipping.

ProEnzol supplements are only available through licensed or certified healthcare professionals because, in our experience, they are more effective when taken under the guidance of a professional who is not only well-trained in nutritional supplementation but also is familiar with your health history. If you need the name of a qualified ProEnzol healthcare professional, please contact our Customer Service Department at 800.637.7893 during normal business hours or email support@proenzol.com. You may also consider asking your current healthcare provider to either purchase ProEnzol supplements for you or to sign up for ProEnzol Direct which allows you to purchase ProEnzol supplements recommended by your practitioner directly from ProEnzol.

Yes, volume discounts are offered to healthcare professionals as follows:

Shipments at or over $300 — Free Shipping (on orders within the contiguous U.S.)
Shipments at or over $500 — 5% off
Shipments at or over $1,000 — 7.5% off
Shipments at or over $2,000 — 10% off